Privacy Policy

Who this covers

Deckd is a fleet and driveaway logistics platform operated by Cream City Solutions for freight carriers. It is not a consumer product: accounts are created by an employer for their own drivers and dispatch staff, and the information in Deckd belongs to that company. If you are a driver, your employer decides what is recorded about your work and how long it is kept.

What we collect, and why

Account and contact details

Name, work email, phone number, role and employer, plus a profile photo if you add one. Used to sign you in and to show dispatch who is on a load.

Work records

Loads assigned to you, vehicles carried, mileage, duty hours, and expenses such as fuel and tolls. This is the operational record your employer runs the business on.

Photos and video (camera)

Vehicle inspection photos, receipt photos, and the walkaround video used to fill in inspection photos. The walkaround video stays on your device; still frames taken from it are uploaded so each one can be matched to an inspection position. Photos are evidence of a vehicle’s condition at pickup and delivery.

Location

Your device location while a load is in progress, including in the background, so dispatch can see progress and so a customer tracking link shows where their vehicle is. Location is tied to the load you are running, not collected when you are off duty.

Device and diagnostic data

A push notification token so we can tell you about a new assignment or a message, plus crash reports and basic usage events used to find and fix faults.

Problem reports and suggestions

When you report a problem or suggest an improvement from inside Deckd, we receive what you write, a screenshot of the screen you were on if you keep it (fields with personal or pay details are blanked out), and technical details of the page (address, browser, screen size and recent errors). We use it only to fix and improve Deckd, and delete screenshots 90 days after the report is closed.

Who your information reaches

We do not sell personal information, and we do not use it for advertising. It is shared only with the services needed to run the product:

• Supabase — hosts the database, accounts and stored photos.
• Google Maps Platform — turns addresses into coordinates and calculates driving routes.
• Firebase (Google) — delivers push notifications and collects crash reports.
• Anthropic — receives the still frames from a walkaround so they can be matched to inspection positions. Frames are processed for that request and are not used to train models.

Information may also be disclosed where the law requires it, or to establish or defend a legal claim — a damage dispute over a vehicle being the usual case.

How long it is kept

Operational records — loads, inspections, photos, hours and expenses — are kept for as long as your employer needs them, which for inspection evidence is typically several years because it may be needed to settle a damage claim. Crash and diagnostic data is kept for a short period and then discarded.

Your choices

Camera, location and notification permissions are requested by the app and can be refused or withdrawn at any time in your device settings. Refusing them does not lock you out; it turns off the features that depend on them, such as tracking links and photo capture.

To see, correct or delete the information held about you, contact your employer first, since the records are theirs. You can also write to us at the address below and we will work with them.

Children

Deckd is a workplace tool for employed drivers and staff. It is not directed at children and we do not knowingly collect information from anyone under 16.

Contact

Cream City Solutions
support@creamcity-solutions.com

Changes

If what the app collects changes, this page changes with it and the date at the top is updated.